Our office is currently closed for routine eye care needs due to COVID-19. However, we will have an employee at the office strictly for non-urgent assistance. (see below for non-urgent assistance information). A staff member will be available from 10am-2pm (effective 3/23/2020) until further notice to field phone calls, order contact lenses, and dispense glasses. If you have a medical eye emergency, we offer telehealth options with Dr. Monson. If after hours, please call 704-799-2020 and listen to the voice recording for instructions. We will send updates periodically/weekly to notify all of our patients with any changes that may occur.
- If you need to order contact lenses, please call the office between 10am – 2pm, and those orders will be processed. We offer free shipping to your home during this time.
- If you need to pick up your glasses, please call ahead to schedule an appointment to do so. We will be dispensing glasses curbside, to your car, to keep appropriate social distancing measures in place.
- If you have an eye emergency, please call us at 704-799-2020. If the office is closed, please listen to the voice recording and follow the emergency directions.
- For all other questions or concerns, call 704-799-2020 and someone will be able to assist you.
Our patients’ safety and health is our number one priority. We are here for you. Please do not hesitate to call us with any questions, concerns, or issues you may be having. We appreciate your understanding during this time.